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Project Involvement

Project-based work comprises a major portion of the Administrative Fellowship program. Potential project focuses may include:

Project Type Project Description
Operations
  • Operationalized an ambulatory adult sickle-cell clinic
  • Supported COVID-19 System Incident Command Center
  • Implemented of menopause clinic
  • Conducted surveys identifying barriers to discharge highlighting recurring themes for the CMC Operations Center
  • Led the implementation of HOHM Sleep Pod pilot program
Quality and Process Improvement
  • Utilized Six Sigma tools for pediatric dental clinic project
  • Performed time study in pediatric multi-specialty clinic to improve patient/provider experience
  • Facilitate bi-weekly huddles for eight Graduate Medical Education Enhancement initiatives
Strategy
  • Developed a 5-year strategic plan for the pediatric palliative care department
  • Performed an in-depth market analysis of RBC cardiology program
  • Mapped current and future state of adult rehabilitation sites
  • Evaluated surgical migrations to decant CMC
  • Produced an approved $1.8 million business plan to renovate the Pneumatic Tube System at Cleveland Medical Center
Data Analytics and IT
  • Enacted the use of ActionOI
  • Creation of an ambulatory operations dashboard
  • Enhanced Point of Service (POS) Scheduling IT platform
Finance
  • Redesign prior-authorization process in pediatric outpatient hematology-oncology department
  • Created provider forecast tool that utilizes reimbursement, benefits, and expenses to estimate net patient revenue and operational breakeven margins
Employee Engagement
  • Assisted in developing employee well-being initiative
  • Renovated the clinical staff relaxation room
  • Coordinated distribution of 2000+ branded holiday gifts to RBC and MacDonald Women’s Hospital

The fellows and their preceptor select assignments that are mutually beneficial to the fellow, the specific healthcare unit and the health system.