Virtual Same-Day Care

Video Visits at University Hospitals

At University Hospitals, we make it easy to access quality care, no matter where you are in Ohio. Our virtual visit service provides fast, convenient treatment for minor medical issues that require urgent attention. Whether you’re feeling unwell or have health questions, our trusted providers are ready to connect with you through secure video chat, delivering care when and where you need it most.

On Demand Virtual Care Services Offered

UH On Demand Virtual Care is perfect for treating conditions that require care but do not need in-person procedures or tests, such as:

• Allergies
• Colds and flu
• COVID-19
• Coughs
• Ear pain (adults 18 years old and older)¹
• Headaches
• Nausea, vomiting or diarrhea
• Pinkeye
• Rash and skin condition
• Sinus pain
• Sore throat¹
• Urinary tract infections¹

Who Do We Treat Virtually

Adults and children (ages 1 and up) can video chat with a UH provider without an appointment. A parent or legal guardian must be present for children. Please have a flashlight and thermometer ready for the visit.

Affordable Virtual Care

UH On Demand Virtual Care visits cost $65 per video visit for self-pay. You can choose to bill your insurance at the contracted rate (a copay may apply) or pay upfront without using insurance. Many insurance plans apply virtual visits toward your deductible or cover part of the cost.

Access UH On Demand Care Safely and Conveniently

Patients can access UH On Demand Care from anywhere that’s convenient, such as home, school, or work. However, due to licensing requirements, you must be physically located within the State of Ohio at the time of service to use UH On Demand Virtual Care. Rest assured, UH has implemented the highest standards to ensure that this technology is safe and secure.