Resources for Patients & Visitors at UH St. John Medical Center
At University Hospitals St. John Medical Center, we do everything we can to make your stay as pleasant and comfortable as possible. We take pride in our warm and caring service, while at the same time providing you with the latest in medical procedures and technology.
Getting Here
UH St. John Medical Center is centrally located near the intersection of Porter Road and Center Ridge Road, making it easily accessible to residents of Westlake and the surrounding communities.
440-827-2677
29000 Center Ridge Rd.
Westlake, Ohio 44145
Parking
UH St. John Medical Center offers ample free parking for patients, family members and visitors, including clearly marked handicapped spaces.
Patient Services
The safety, privacy and comfort of our patients is our primary concern. The majority of our patient rooms are single-occupancy and come equipped with in-room telephones, Spectrum cable television, free WiFi and CARE Channel for Comfort.
We provide a variety of resources to help our patients navigate their hospital visit:
- Your hospital stay: Room amenities, patient advocacy, meals, going home and more.
- Billing, insurance and medical records: Pay your bill, pricing information, accepted insurance and request records.
- Personal health record: View your electronic medical record, lab results and request an appointment. A fully electronic, secure medical record systems for increased accuracy and privacy.
- Language interpretation services: Access 24/7 translation services in more than 180 languages, including sign language.
Visitor Services
Our goal is to ensure that family and friends visiting patients have access to the information and services they need to make their visit enjoyable, with as little stress as possible. Visitor policies are the same at all UH medical centers and are outlined here.
For questions or assistance specific to UH St. John Medical Center, call patient information at 440-827-2955 or stop by the information desk in the main lobby.
Meals for Visitors
For your convenience, visitors may purchase a guest meal selected from the room service menu to be sent up with the patient’s tray, or stop by the UH St. John Medical Center cafeteria to purchase a guest meal.
Additional Resources for Visitors
Smoking Policy
For the health and safety of our patients and staff, UH St. John Medical Center is a smoke-free campus. Visitors, patients and staff are asked to refrain from smoking in any area of the hospital or hospital grounds.
UH Health Talks
UH is bringing our health experts to you through a series of virtual health talks. The virtual seminars include a presentation by physicians who are experts in their field, followed by a Q&A session.
Wheelchair Assistance
Wheelchairs are available at the main and emergency entrances of the hospital.
Make an Appointment
Make an appointment with a medical professional at UH St. John Medical Center.