UH Rainbow Medina Pediatrics Services

To help provide timely service to our patients, we prefer to schedule all visits. If you are later than ten (10) minutes for your appointment, we will try to work you back into the schedule, or perhaps offer an appointment to you with another provider. Out of courtesy to our other patients, we may be forced to ask you to reschedule your appointment.

Occasionally, despite our best efforts, we may run late. We will keep you informed so that you have the option of rescheduling your appointment or seeing another provider, if available.

"Well visits" are complete physical exams, and are the same as sports physicals, or well child checks and should be made in advance. Calls for well visit appointments are accepted after 10:00 a.m. and before 4:00 p.m. daily.

"Sick visits" include acute sickness, injuries, and other urgent situations. They are to be scheduled the same day you wish to be seen. Calls for sick appointments are accepted from 8:30 a.m. to 4:30 p.m. daily.

All other visits may be scheduled in advance with your primary doctor.

Patients who walk in with a non-emergency condition will be fit into the existing schedule as best as possible, or they will be asked to return later in the day when the schedule allows.

Please allow 3-5 business days for medical forms (for school, sports or camp) to be completed. Forms must be dropped off at the front desk during normal business hours or faxed anytime. Your portion of the form should be filled out completely, including your child’s name and date of birth. If the form requires a doctor’s signature, the child must have had a physical within the last year or it cannot be signed. Please remember to schedule your child’s physical yearly.

Forms for School, Sports or Camp

1. Forms must be completely filled in by the parent, including exact name of medications on the bottle and form, ie: pill, liquid, and dosage.
2. If your child is seen by a specialist, please have the specialist sign the forms.

• Patient Registration Form
• Pediatric Health History
• Parent/Guardian Consent to Treat Minors
• UH General Consent Form
• Parent/Guardian Personal Health Record Account Request Form
• Authorization for Release of Medical Information
• Ohio High School Athletic Association Pre-Participation Physical Exam
• ADHD Vanderbilt Parent Form
• ADHD Vanderbilt Teacher Assessment Form

As a parent or legal guardian, you can manage your child’s online health information. Visit the MyChart for MyFamily section of our FAQs to learn more.

During office hours, your call will be taken by one of our experienced receptionists, who will assist you with scheduling an appointment, answering questions, or directing you to our own nurse lines. Tammy and MaryAnn will be happy to assist you with your medical concerns or prescription needs and address them with your physician. You may leave a message on their dedicated voicemail and expect a call back as soon as they are able.

You can ask your provider questions via the MyChart app. Message responses may take up to two business days. If this is an emergency, please call 9-1-1.
Login or register for MyChart.

Please call our main office line and your call will be forwarded to the 24-hour UH Rainbow Advice Center at UH Rainbow Babies & Children's Hospital. One of their RN's will be happy to help you assess your situation and page the doctor on-call if needed.

If an emergency should arise, please call 911. Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc.

We are happy to meet with you prior to the birth of your baby. Please call our office for an appointment. Your baby's first well appointment is usually within one week of birth.

We make every effort to schedule appointments for ill children on the day that you call us. Please call our office ahead of time so that we can minimize the time that you will spend waiting. If you have a medical emergency during office hours. we will do our best to see your child immediately or refer you to the appropriate facility.

If you would like us to see more than one child, please schedule both of them when you make your appointment. Without an appointment, we may not be able to see a sick sibling right away, and you may be asked to wait while the provider sees a scheduled patient that might be waiting.

To keep your children healthy, it is important to bring them in for regular checkups. We recommend that you call our office 6-8 week(s) in advance so you may choose the date that best fits your needs.

Well Visits/Physicals - Well visits for babies are scheduled at ages: 1 week, 1 month, 2 months, 4 months, 6 months, 9 months, 1 year, 15 months, 18 months and 2 years. Immunizations are usually given at all visits except the 1 week and 2 year visits.

Children over 2 years should be scheduled for a well visit once a year, usually around their birthdays. Immunizations for older children are normally done at ages 4 or 5, and at age 11.

Well visits include a complete physical examination, in addition to discussions and guidance regarding your child's social and physical development, nutrition and other health issues. At ages three and over, hearing and vision screens are also done as part of the visit.

UH MyChart allows us to e-prescribe any prescriptions at your appointment within seconds. This will allow us to keep better track of all medications you are currently or have been taking, even if prescribed by another office. For prescription refills please try to give as much advance notice as possible; feel free to leave a message for the nurse, we ask that for most refills your child's physical is up-to-date.

Medications that are more closely regulated by the FDA have different requirements for prescribers. We are required by law to see your child regularly to monitor medication use and usefulness.

University Hospitals no longer accepts cash or check as in-person payment for services. You can pay by card (credit, debit, HSA, FSA, etc.), Apple Pay or Google Pay. You can also use UH MyChart to pay your bill online or before your appointment during eCheck-in. We accept checks for payment by mail.

You can now quickly and easily pay your provider bill online using our convenient online bill pay tool.

We accept most insurance carriers. Please have your card with you at the time of your visit. If we file your claim, you are responsible for only the co-pay at the time of visit. If we are not a provider for your insurance, if you are not insured or we do not file with your insurance company, you may be responsible for the entire charge at the time of service.