Guide to Our Services

At University Hospitals Seidman Cancer Center, we offer many ways to help patients during their cancer journey. Patients should speak with their doctor or nurse if they would like to use any of these services. They may also call any number listed with a service.

Most services are free and some may be covered by insurance.

Talk to Us About Concerns or Worries

We encourage patients to tell us about their concerns and worries, ask us questions, let us know if we are not meeting their needs, or if they have new ones. Knowing what problems a patient is having and how he or she is coping helps us to treat them better.

Tell Us About Day-to-day Issues

Patients may have day-to-day problems that are caused or made worse by their cancer. They might have trouble getting rides to doctor visits, money issues, or problems with children or loved ones. We know this stress can affect a patient’s health and well-being, so patients are encourage to tell us if they have these types of concerns. Our team will work to find ways to help.

Cancer Information

We can answer questions about cancer, provide books and information on cancer, and perform searches on any health topic. Visit the librarian in the Puck Learning Resource Center or call the nurses who staff our Cancer Information Service Line. They can answer cancer questions and refer patients to resources.

• Cancer information service line: 1-800-641-2422
• Puck Learning Resource Center (lobby level, UH Seidman Cancer Center): 216-286-4636

Billing

Our financial counselors can answer your questions about medical bills. Call us at:

• 216-286-3814 – For last names A-M
• 216-286-3809 – For last names N-Z

Social Work Services

Our social workers can help patients deal with the daily challenges of cancer, such as addressing barriers to care as well as coping and emotional support. Ask your doctor or a nurse if you want to speak to a social worker.

Coping and Emotional Support

Many of our team members are here to provide emotional support and help patients cope. They can talk with patients and their loved ones about worries or upset feelings, changes in family roles, and self-image and sexuality concerns. Learn more about support and counseling services.

Nutrition Support

Patients should ask to speak with a dietitian if they have diet or nutrition concerns. Our staff can answer questions and diet and nutrition help patients choose the best food and drinks during and after treatment. Learn more about Nutrition Services.

Symptom Management and Supportive Care

With the Symptom Management and Supportive Care Clinic, we are here to talk about your goals for care, values and treatment choices. Our providers offer added support to help you manage symptoms such as:

• Pain
• Loss of appetite
• Fatigue (feeling tired)
• Anxiety (worry)
• Problems sleeping
• Depression
• Shortness of breath
• Constipation
• Nausea/Vomiting

Patients will need a referral from their cancer doctor to the clinic. Talk to your doctor or nurse if you would like to use this service.

Le Salon/Wig Salon

UH Seidman Cancer Center’s Wig Salon is managed by The Gathering Place and offers complementary wigs, wig care products and hats. Meet with a Wig Fitter by making an appointment or by stopping in during open hours. To learn more or to schedule an appointment, call 216-844-9447.

Adolescent and Young Adult

This services provides support and information to adolescents, teens and young adults up to age 30. Call 216-844-7445 to learn more.

Addiction

Our addition services provides a psychiatrist to address alcohol and drug addictions. Call 216-844-2400 to make an appointment.

Physical Therapy

Our physical therapists provide exercise and activity to help regain strength and movement and learn ways to avoid falls and injuries. They can also help you manage the effects of lymphedema. Talk with your doctor or nurse to learn more about physical therapy services.

Cancer Rehab

Trained therapists and rehab doctors use exercise and activity to help cancer patients regain their strength and movement. They can work with patients in their homes, at outpatient clinics and in the hospital. A doctor’s referral is required for these services.

Integrative Oncology

Integrative oncology offers recommendations for mind, body and spirit to help you develop a care plan based on your goals and current health conditions. Talk with your doctor or nurse to ask for an appointment with the integrative oncology specialist.

Acupuncture

Use acupuncture to help with symptoms from cancer treatments, such as:

• Pain
• Nausea/vomiting
• Headaches
• Hot flashes
• Dry mouth
• Mood disorders
• Neuropathy

Talk with your doctor or nurse to request an appointment with the acupuncturist.

Art Therapy

Art therapy sessions can help reduce pain and stress, and help you express feelings. For more information about our art therapy program, please call 216-844-1211.

Music Therapy

Music therapy can help with pain management and coping. It has also been shown to reduce anxiety and increase hope. Patients can choose to make music, write or record a song, sing, learn how to use music to relax, or simply listen to the music the therapist creates. Call 216-844-7727 to make an appointment.

Pet Pals

Our Pet Pals program offers short visits to patients from trained therapy dogs and their owners. Pet Pals have gone through careful screening and work with our volunteer office. Pet therapy can help with coping, pain and self-expression. Talk to your hospital team or nurse to request a visit.

Spiritual Care

There may be times when patients would like to talk with someone about their faith or spirituality. Our Spiritual Care staff can talk with you and/or your family about faith, spirituality, or life’s meaning and provide prayer and emotional support. Call 216-286-3871 to make an appointment.

Women’s Sexual Health

This service provides help to women with sexual function and related concerns. Call 216-285-5039 to make an appointment.

Men’s Sexual Health

Provide help to men with sexual function and related concerns. Call 216-844-3009 to make an appointment.

Survivorship

Our survivorship services provide support for patient and families with issues related to surviving cancer after treatment ends. Ask your cancer nurse for more information.

Fertility

We provide fertility counseling and fertility treatments for cancer patients. Talk with your doctor or nurse.

Sleep Problems or Insomnia

Our experts provide talk therapy to help you get better sleep. Call 216-844-5128 to make an appointment.

Discharge Planning

If a patient has to stay in the hospital (be admitted), he or she may meet with staff members about discharge needs. Their job is to help make plans for any extra care and items the patient will need after discharge. If needed, they will also work with insurance companies to answer their questions and keep them informed of the patient’s progress.

Healing Garden

The Schneider Healing Garden is a pleasant space just a few steps from the entrance to UH Seidman Cancer Center. Patients can use the garden to spend time away from the hospital rooms and treatment areas, in a calm setting that includes a labyrinth and year-round greenery that invites them to relax.