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Adult Psychiatry & Psychology

Behavioral Health Intensive Outpatient Program (BH IOP)

The University Hospitals Intensive Outpatient Program (IOP) is a daily group therapy treatment program led by a multidisciplinary team of clinicians. While experiencing the many benefits of group therapy, each patient in the program also receives an individualized treatment plan and medication management. Prior to discharge from the program, we facilitate follow-up appointments in order to ensure continuity of care.

A comprehensive patient assessment is required for admission to the IOP.

To contact the IOP or to make a referral, email us at MDPIOP@UHHospitals.org. Alternatively, you can call our Cleveland office at 216-844-2874 or Westlake office at 216-851-8574.


If you have a medical concern, please call either your doctor or a University Hospitals specialist by Requesting an Appointment online or by calling 855-337-1662 (1-855-337-1662).

If you have a potentially life-threatening emergency, call 9-1-1.

Program Goals

The goal of the IOP is to improve lives by treating behavioral health disorders using group psychotherapy and individual medication management. In doing so, we support patients in the creation and attainment of their own personal wellness goals. We empower patients by providing them with the knowledge and skills to improve their ability to maintain their wellness and long-term functioning.


Conditions Treated and Eligible Patients

The IOP treats a number of mental health conditions. The list below is for reference; admission to the IOP is based on the intake assessment and the clinical judgment of the IOP team.


Conditions Treated

If you are struggling with an active substance use disorder, please contact our Addiction Recovery Services program for an intake assessment.


Group Therapy Curriculum

All of our behavioral health IOP providers are trained in cognitive behavioral therapy (CBT) by The Beck Institute. Group therapy topics addressed may include:

  • Thought patterns
  • Cognitive distortions
  • Mindfulness exercises
  • Communication styles
  • Boundaries
  • Stages of change
  • Art therapy

In addition to the above, we allocate time each week for the discussion of special topics.


Where & When

  • The IOP is currently virtual, with two in-person locations at the Westlake Behavioral Health Hub and one at the UH W.O. Walker Building in University Circle.
  • The program is held Monday through Thursday, 9 a.m. – 12 p.m.
  • The IOP lasts for 6 weeks and 24 sessions.
  • We offer open enrollment.

Patient Eligibility

The IOP is open to patients 18 years or older who do not need 24-hour care. Our program is aimed at patients who:

  • Can benefit from a rapid stabilization treatment program to prevent further deterioration of symptoms.
  • Need intensive education on how to manage their illness and symptoms.
  • Are motivated and want to work toward mental wellness.

Behavioral Health IOP Aftercare Services

Supporting your continued growth and wellness following your participation in the University Hospitals Behavioral Health IOP is important to us. When preparing you for discharge from the IOP, our staff will support your return to your previous outpatient providers or connect you with new outpatient providers within your community.

Once discharged from the IOP daily group, you will attend our IOP Aftercare group once a week. This group is designed to support your transition out of the IOP and your continued utilization of the coping strategies you learned in the program.


Contact & Referral Information

We have two locations:

W.O. Walker Building
10524 Euclid Ave., Suite 3151
Cleveland, OH 44106
Get Directions

To contact or make a referral at this location, please call 216-844-2874.

University Hospitals Westlake Behavioral Health
902 Westpoint Parkway, Suite 320
Westlake, OH 44145
Get Directions

To contact the IOP or make a referral at this location, please call 216-983-1041.

Get More Information

To contact us or refer a patient, please call 216-844-2400.

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