Resources for Patients & Visitors at UH TriPoint Medical Center
At University Hospitals TriPoint Medical Center, we do everything we can to make your stay as pleasant and comfortable as possible. We take pride in our warm and caring service, while providing you with the latest in medical procedures and technology.
Getting Here
UH TriPoint Medical Center is located in the heart of Concord Township on Auburn Road, with easy access from I-90 and Ohio-44.
7590 Auburn Rd.
Concord Township, OH 44077
440-721-8109
Parking
Convenient, free hospital parking is available at both the main hospital campus and the adjacent physician pavilion. Handicapped parking spaces are available and clearly marked at all entrances.
Patient Services
The safety, privacy and comfort of our patients is our priority. All patient rooms are single-occupancy and come equipped with in-room telephones, cable television service and free WiFi.
- Your Hospital Stay: Room amenities, patient advocacy, meals, going home and more.
- Medical Records
- Pay Your Bill
- Personal Health Record: View your electronic medical record, lab results and request an appointment.
- Language interpretation services: Access 24/7 translation services in more than 180 languages, including sign language.
Visitor Services
Our goal is to ensure that family and friends visiting patients have access to the information and services they need to make their visit enjoyable, with as little stress as possible. Visitor policies are the same at all UH medical centers and are outlined here.
For questions specific to UH TriPoint Medical Center, call patient information at 440-721-8109 for assistance.
Meals for Visitors
Visitors at UH TriPoint Medical Center can order guest meals for a small fee, which they can enjoy with their loved ones in their room. Visitors can order in-room meals through our Patient Room Service Program by dialing ext. 36336 from the in-room phone.
The UH TriPoint café is open Monday-Friday from 6:30 a.m. to 2 p.m., serving a variety of hot/cold meals and to-go snacks and foods. The Micro Mart, located within the cafeteria offers snacks, drinks and other food options 24/7, with convenient cashless service.
Vending machines are available 24 hours a day.
Patient Discharge Time
Your loved one’s care team will help keep you informed about discharge plans, including the expected discharge time. Most patients will be discharged before noon on the last day of their stay, although additional testing or test results could extend their stay. Many patients being discharged will need a family member or friend to drive them home. If you are picking up a patient and can’t arrive when your loved one is being discharged, the patient may wait in our discharge lounge.
Additional Resources for Visitors
Smoking Policy
For the health and safety of our patients and staff, UH TriPoint Medical Center is a smoke-free campus. Visitors, patients and staff are asked to refrain from smoking in any area of the hospital or hospital grounds.
UH Health Talks
UH is bringing our health experts to you through a series of virtual health talks. The virtual seminars include a presentation by physicians who are experts in their field, followed by a Q&A session.
Wheelchair Assistance
Wheelchairs are available at the main and emergency entrances of the hospital. We also have wheelchairs available at the entrance of our Gates Medical Office Building.
Make an Appointment
Make an appointment with a medical professional at UH TriPoint Medical Center.